There was a restaurant with a large clock on an inside wall that faced out toward the sidewalk. The restaurant owner noticed that every morning an older gentleman walked by, took out his pocket watch, and set its time according to this clock. This … [Read more...]
What Would You Do If a Departing Employee Destroyed Computer Records?
April 23, 2012 By Leave a Comment
(Written by Frank Roche and excerpted from the KnowHR blog. One of the few blogs I make it a point to read every week.) Here’s a management question for you... What would you do if you discovered that an exiting employee destroyed all the … [Read more...]
Top 10 Things You Should Know about Hourly Jobseekers
April 20, 2012 By Leave a Comment
From our friends at Snagajob.com... 1. Many don’t see hourly jobs as temporary jobs. Snagajob found that 40 percent of 18-29 year olds see themselves as career hourly workers. 2. They once preferred to travel only five to 10 miles to work, … [Read more...]
Great Managers Don’t Care about Generational Differences
April 18, 2012 By Leave a Comment
There are differences in individuals, there are differences in cultures, there are biological differences and the list could go on and on. But great managers learn to manage people as individuals, not as groups. When you classify employees by … [Read more...]
How to Retain Top Talent
April 16, 2012 By Leave a Comment
It’s simple, it's just not easy. There are six basic things that top talent looks for in a job. 1. A great boss. 2. Great co-workers 3. Interesting work. 4. Growth, opportunity, and challenge 5. Family-friendly environment. … [Read more...]
Are You As Smart as a Kindergartener?
April 13, 2012 By Leave a Comment
Lately, a lot has been written about the trick questions sometimes used in the interview process. So, let’s have a little fun today. Try your luck on the following questions. 1. How do you put a giraffe into a refrigerator? Stop and … [Read more...]
Interview Questions That SOAR
April 11, 2012 By Leave a Comment
It will make life easier for both you and your job applicants if you tell them what you are looking for in their answers to your questions. I like to use the SOAR formula: Situation “Tell me about a time when you had to deal with a difficult … [Read more...]
Sometimes “Out with the Old” Pays Off
April 9, 2012 By Leave a Comment
I hate to throw away anything that still works, but sometimes it pays. I just bought my wife a new coffee pot. The old one still worked fine, but she wanted one of the new ones. Because of improved brewing methods, the new pot uses half as much … [Read more...]
Do your interview questions look for positive outcomes?
April 6, 2012 By Leave a Comment
The way you word your questions determines the kinds of answers you get. The answers you get determine whether the decisions you make are based on good information or poor information. Here’s a standard behavioral-interviewing, customer service … [Read more...]
Are you looking for the right things?
April 4, 2012 By Leave a Comment
Make sure the characteristics you’re looking for are the ones that make the biggest difference in effective job performance. “Liking to be around people” or “liking to work with people” is not the same as being able to provide exceptional … [Read more...]
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