Is your screening process delivering the best potential employees?

Interesting excerpt from an online forum: Do you use automated, electronic applicant screening programs? If you do, you are REQUIRING your candidates to write their documents to pass that test in order to be screened in. Do you have someone else … [Read more...]

9 Points to Remember…

In the first column below is an excerpt from Jim Laube’s (www.restaurantowner.com) Profit Tip of the Week, entitled Nine Points about Your Guests That Everyone on Your Staff Should Know. In the second column, I’ve put my own employee … [Read more...]

Three Ways to Ask Better Questions/Get Better Answers

 Ask questions that are a matter of degree rather than “all or none.” Don't ask: Are you willing to travel?  Do ask: How much travel do you feel comfortable with? Avoid charged words such as fired and failed. These words tend to cause a … [Read more...]

If you ever thought about doing a social media check…

Have you considered who is going to conduct the search? The following is an excerpt from a recent post on www.TLNT.com: “I’ll tell you who isn’t going to search: whomever has final say over who gets the job. Why not? Because a social … [Read more...]

To attract high quality applicants, use all your networks

When it comes to potential employee referrals, use all of your connections, including your business and social networks. Go through your contact database and identify everyone who may know someone like the person you are looking to hire. Send them … [Read more...]

Great Interviewing Questions…

When you were young, who was most influential in teaching you valuable lessons about life? What were those lessons? What are the tapes this person put into your head that are still there and are guiding principles for you today? (For … [Read more...]

Happy Holidays!

Hope your holidays are filled with blessings. Click on the following link to a fun holiday puzzle. Can you figure out the Christmas song represented by each picture? ChristmasSongPuzzle1 For the answers, send an email with "answers" in … [Read more...]

Do You Hire for “Readiness”

One of the great adages of hiring is: “We hire people for what they know and we fire them for who they are.” To do a better job of hiring, we need to focus more of the applicant’s attitudes and personality traits rather than on skills. One … [Read more...]

The Most Important Interview Question

If you have ever heard me speak, you already know, if I could only ask one interview question, it would be “Tell me about the very first job you did to earn money and what you learned from it.” It is the best, most important question … [Read more...]

Great, new interview questions…

Most of the questions I use in interviews have come out of the sales world. These include questions like: How would you rate yourself on a scale of 1-10… and What would you like to ask me? Now I have two new ones: "What are the … [Read more...]