We received the following comments from a reader in response to my monthly Hiring Hint entitled “Top 10 Ways to Guarantee Your Best People Quit.” “…management can, and will, ignore this list, and all of the additional items people have … [Read more...]
The 10 Steps to Building and Retaining a Great Team
May 17, 2013 By Leave a Comment
1. Take and stay in control of your team. 2. Share your desire, vision and purpose with your team to move them in the right direction. 3. Let only positive people on your team 4. Your attitude is contagious, so keep it positive. 5. Don’t … [Read more...]
Words of Wisdom…
May 15, 2013 By Leave a Comment
From Bill Marvin, www.restaurantdoctor.com. He makes a great point. “If you fail to take proper care of your guests, you WILL get your volume DOWN to a level where you can handle it!” My take on it: If you fail to take proper care of your … [Read more...]
The Experts All Agree…
May 13, 2013 By Leave a Comment
I just came back from a conference where I listened to 10 different sessions on training, motivating, and managing frontline, hourly employees. Saw some great speakers and got some great ideas and advice. The key take-aways from every one of the … [Read more...]
News Flash: Applicants Tell You What They Want You to Hear
May 10, 2013 By Leave a Comment
This is not really news, but was triggered by an email I got from a testing company. Here is their tag line: “Applicants tell you what they want you to hear. Assessments tell you the rest.” Are we now supposed to assume applicants don’t tell … [Read more...]
The 3 C’s…
May 8, 2013 By Leave a Comment
In the selection process, focus on determining the 3 C’s: Competence - Can they do the present job and grow into other jobs? Compatibility - Are the job and the person a good match? Chemistry - Will they fit in? (For a … [Read more...]
The Fastest Way to Pump Up Profitability
May 6, 2013 By Leave a Comment
[Excerpted from a blog by our friends at www.RestaurantOwner.com] Ask most business owners and managers how they plan to improve profitability and they'll often refer to promotions, marketing, or social media. In other words MORE SALES. Sure, … [Read more...]
Are you hiring STAR employees?
May 3, 2013 By Leave a Comment
STAR employees are Stable, Talented, Ambitious, and Resourceful. They are also Super, Terrific, Awesome, and Respected. (Do your hiring forms really help you screen in the best and screen out the rest? To preview the efficient and effective … [Read more...]
Eliminate the negative or accentuate the positive?
May 1, 2013 By Leave a Comment
In a recent Humetrics' Hiring Hint (see below), I wrote about the 10 management practices guaranteed to get great employees to quit. It could also have been reverse engineered and entitled “Top 10 Ways to Guarantee Your Best People Will Stay.” … [Read more...]
My Definition of Success…
April 29, 2013 By Leave a Comment
Success is not the result of luck, hope, or something merely bestowed randomly upon the few. It is the result of setting goals, missing goals, figuring out what went wrong, making the appropriate changes, and going at it again, until, at last, … [Read more...]
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