I recently came across a question you might want to add to the lists of questions you ask job applicants and those you ask in your “stay/retention” conversations:

“What does a good day at work look like?”

Respondents may reply that a good day is having accomplished something important. Or they may focus on solving a customer issue, making a significant discovery, healing a patient, or rewiring a machine nobody else could fix. (“Whenever the boss is gone, it’s a good day!” invariably shows up too.)

Whatever the answers, you’ll notice responses rarely relate to perks or compensation. Second, employees intuitively know how engagement feels — and when it’s not present.

Need a great speaker for your next meeting? Give me a call; let’s talk!
Mel Kleiman, Founder & President
(713) 771.4401

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