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When 5,000 people were asked if they’d received any praise or acknowledgement from their employer in the past year, only 7.6 percent answered “yes.” More importantly, when those 380 people were then asked how long ago it happened, […]

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When you are conducting a job interview, there are only four questions that need to be answered about any applicant: Can they do the job? Will they do the job? Will they do job to the level expected […]

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Are you making good use of the five most effective employee motivators? Being able to have some fun at work. Opportunities to learn and grow. Being a valued member of a productive team. Management feedback that helps them […]

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“You can rent a person’s back and hands, but you must earn their head and heart.”  ~Rodger Dean Duncan Need a great speaker for your next meeting? Give me a call; let’s talk! Mel Kleiman, Founder & President […]

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If any of your people seem less than enthusiastic about their jobs, they might just be taking them for granted, says Alex Lickerman, physician and author of “The Ten Worlds: The New Psychology of Happiness.” To reset their […]

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And they are great conversation starters to use at holiday parties too: What’s the most important thing I should know about you? What are you currently reading? What is your philosophy of life? What’s the best thing that’s […]

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Praise and recognition are essential to successful management. People want to be respected and valued by others for their contributions. Everyone feels the need to be recognized as an individual or member of a group and to feel […]

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The following snapshot is a close approximation of the results I get when I ask my convention and corporate training audiences: “How structured is your approach to recruiting, screening, and hiring new employees?” 10% Very, we have clearly […]

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I recently came across a question you might want to add to the lists of questions you ask job applicants and those you ask in your “stay/retention” conversations: “What does a good day at work look like?” Respondents […]

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Why You Want to Train People for Your Job It will make your job easier. It will encourage/motivate your people. It will ensure you a “worry free” vacation because you know you department will be in good hands […]
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