Before you complain about your crew, ask yourself a few tough questions:
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Who recruited them?
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Who hired them?
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Who trained them?
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Who gives the tools they need to do the job?
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Who coaches them?
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Who supervises their work?
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Who holds them accountable?
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Who keeps them on the payroll?
D’OH! That’s right … YOU are the answer to all these questions.
For a great primer on how to turn things around, consider my bestselling title, Hire Tough, Manage Easy…
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