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When you get a call asking for a reference on a STAR employee who left you, you’ve just been put on notice that he or she is looking for a new job. So, before you share any information, […]

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In addition to our regular blog posts, we are adding a new feature on Wednesdays called “Just Questions; No Answers.” Our aim is to bring your attention to some of the important things that, in the busy course […]

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The title of this post might sound like strange advice, but it comes from one of the best loss-prevention specialists I ever worked with. I thought he was crazy too, but then he said: “If you don’t teach them […]

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When you have jobs that are tough to fill, one option is to look in places you normally wouldn’t. There are people with tremendous potential in each of these often looked groups if they would just be given a […]

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In addition to our regular blog posts, we are adding a new feature on Wednesdays called “Just Questions; No Answers.” Our aim is to bring your attention to some of the important things that, in the busy course […]

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I have not spent a lot of time thinking about the Nike slogan over the years, but, as I was reading about its history, I was reminded that sometimes you really do need to “just do it.” Although it may […]

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Do not go into the hiring process looking for what you need, i.e., someone to fill a shift or do a particular job. Rather, go into it looking for what you want, i.e., someone who will add value […]

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In addition to our regular blog posts, we are adding a new feature on Wednesdays called “Just Questions; No Answers.” Our aim is to bring your attention to some of the important things that, in the busy course […]

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The Restaurant Doctor,” Bill Marvin, suggests we explore the reasons we may think we need to fire someone because, in many cases, we could get to the root of the problem and correct it instead. I found the […]

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I just read that some North American corporations are paying consultants $20,000 per hour to help them engage their millennial workforce. My first reaction was, “That’s ridiculous.” However, on second thought, I realized I have often given consulting […]
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