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When 5,000 people were asked if they’d received any praise or acknowledgement from their employer in the past year, only 7.6 percent answered “yes.” More importantly, when those 380 people were then asked how long ago it happened, […]

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Praise and recognition are essential to successful management. People want to be respected and valued by others for their contributions. Everyone feels the need to be recognized as an individual or member of a group and to feel […]

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As I’ve written here before, all of us are really just little kids in adult bodies and all of us are trained from childhood to be recognition-addicted. That’s why recognition is such a powerful employee motivation and retention technique. […]

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Add an “Employee Data Sheet” form to the paperwork a new hire completes and use it to find out the person’s favorite candy bar, restaurant, charity, sports team, etc. Then, when you’d like to recognize them for an […]

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Recognition of a job well done is one of the most effective employee retention tools you can employ. But to get the most mileage from the compliments you bestow, be specific. When people know exactly what they did and […]

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When you give credit, praise, or positive recognition to an employee, make sure the spotlight and attention is on them — not you. (I know a wedding photographer who asks the person who officiates to move to one […]

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I just read an article about a car lube center that used a stamp program to encourage repeat business. At first, they gave all new customers a card with eight places to put a stamp for each service […]
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