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Regular readers here will know I’m always touting Employee Stay Conversations because they create high levels of employee engagement and are a powerful retention tool. If you haven’t bought in to their value yet, consider this excerpt from […]
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Excerpt from Forbes Magazine… Your frontline employees often know what’s wrong in your company before you do. They can tell you what delights customers and what frustrates them and, perhaps more importantly, they can tell you “why.” They […]
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Do you make it a practice to share financial information with your employees? Not that you need to copy them on your Profit and Loss statements, but if you don’t share some details, especially your actual profit margins, […]
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Thinking you can cut costs and/or services to increase or maintain profitability is a common, but mistaken strategy. Yes, there probably is fat that can be trimmed and we need to look at every line item expense, but […]