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Your Unique Employment Proposition (UEP) is a list of the top 10 reasons STARS*  should want to work for you. After all, if you don’t know why STAR employees should come to work for you, how on earth […]

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When was the last time you asked someone who works for you how you might make their job easier or less frustrating?

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What does it cost you if you hire a non-productive, disruptive employee who adds no value? What does it cost you if you hire an okay employee who does the job, but who is not exceptional, and only […]

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The best way to do it is to create a culture/work environment that makes you an employer-of-choice in your area. Another way to do it is to apply for the honor. Your local paper, your industry, accounting firms, […]

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Before you call your next meeting, calculate the hourly salary/wage of all those attending and multiply by the number of hours you think it will take. This exercise will usually make you reconsider. However, if a meeting is […]

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In sports, the goal is always clear cut… outscore the opponent. You can motivate your work team in a similar way. Whether it’s to outperform a competitor or beat last year’s production record, when you give your employees […]

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When you get a call asking for a reference on a STAR employee who left you, you’ve just been put on notice that he or she is looking for a new job. So, before you share any information, […]

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In addition to our regular blog posts, we are adding a new feature on Wednesdays called “Just Questions; No Answers.” Our aim is to bring your attention to some of the important things that, in the busy course […]

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The title of this post might sound like strange advice, but it comes from one of the best loss-prevention specialists I ever worked with. I thought he was crazy too, but then he said: “If you don’t teach them […]

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When you have jobs that are tough to fill, one option is to look in places you normally wouldn’t. There are people with tremendous potential in each of these often looked groups if they would just be given a […]
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