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Here are six questions you should ask your best people regularly: Where do you want to be career-wise one year from now? What are the two or three things that need to happen to make this a reality? […]
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If you don’t have an Unique Employment Proposition (UEP), you’d better be willing to pay very well or live with the consequences — high employee turnover and/or low-quality employees.
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The following is my spin on a Retail Wire opinion piece about what makes a great retailer… What Makes an Employer-of-Choice So Great? Leadership and innovation: You have to give people good reasons to pick your company […]
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You may want to try this idea from one of the frontline managers I’ve worked with… When she gets an applicant who is working elsewhere, she does a brief telephone screen first and, if she is still interested, […]
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I have referenced W. Edwards Deming and his two most famous quotes before: “The system always gives you 100% of what the system is designed to give you.” “Ninety-four percent of failures are due to systems, not people.” […]
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Re-recruiting outstanding employees who have left you is the best source of outstanding, new employees. Your workplace has most certainly changed (for the better, I hope) since many of them moved on and you may be able to use those changes to […]
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Poor performance is contagious. If you won’t deal with it, you will have to learn to live with it. (Luckily, the reverse is true too. Outstanding performers raise the bar for everyone.)
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Here is a great article about a carwash with over 200 employees and 37 locations that has become a great place to work. They don’t just give lip service to the value of their employees, they really walk […]
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What’s the one thing you could do today to improve your relationships?
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Although employed fulltime elsewhere, in his spare time, Henry is a graphic designer with expertise in YouTube and social media. Jerry is working part-time at a grocery store while getting a degree in accounting and will graduate at […]