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What one word would you like people to use to describe you and why?
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Do you dread the thought of dealing with an employee’s unsatisfactory performance? If so, I think you may be surprised to find that, when you stop procrastinating and actually work with the person to help them improve […]
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Although they are often used interchangeably, there is an important difference between responsibility and accountability. Responsibility is something you are given or that you assume. For example, while your employment makes you responsible for getting your job done, parents […]
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I recently read an article entitled: “85% Believe an Insightful Interview Question Is More Important Than the Application or Resume.” Sounds reasonable enough on the surface, but the suggested interview questions that followed were so commonplace that any prepared […]
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Do you know what you’ll say when one of your STAR* employees asks for a raise or are you going to be blindsided? Will you be able to grant their request or at least be able to tell […]
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What have you done recently to help an employee or co-worker improve their performance?
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Systems are designed to achieve consistency and predictability and can range from simple, paper-and-pen checklists to complex software programs. Do you have the needed hiring systems in place to ensure you consistently hire STAR* employees? Where are your […]
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Why the applicant accepted or turned down your job offer? How the applicants feel about your hiring system and interview process? How many of the applicants who turned you down took another offer from someone else and why? If you don’t […]
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What’s the one, most important thing you want to accomplish today?