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Welcome to Humetrics

Where We Help You Build a Frontline That Builds Your Bottom Line

Recruiting, Selection, Retention
Recent Blog Posts & News

The Importance of Innovation

February 9, 2016

What got you here will not keep you here or take you to the next level. If you’re not changing and evolving, the world is going to pass you by. Of the three giant retailers that were startups in

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Are You Doing the Right Things in the Best Possible Way?

February 9, 2016

As the old saying goes: “You cannot do more with less.” In other words, instead of cutting this and trimming that, look at doing it better or differently. Ask: “Are we doing the right things”

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The Worst Mistake You Can Make Is…

February 9, 2016

Not doing everything in your power to make sure you and your managers are great coaches. Although not everyone can be a great leader, most of us can be great coaches. A great coach knows how to pick t

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Values vs. Culture Fit

February 9, 2016

Often, interviewers try to determine how well an applicant would fit the existing corporate culture by asking questions like: “Are you willing to work late hours?” “Do you prefer to be par

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Want to Pump Up Profits?

February 9, 2016

Trying to cut costs and/or services to increase or maintain profitability is a common, but mistaken strategy. Yes, there probably is fat that can be trimmed and we need to look at every line item exp

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Surefire Formula for Success

February 9, 2016

While you probably do extensive recordkeeping to track how well your  team meets customer service standards and goals, I doubt you track how well you are doing when it comes to taking care of your in

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Are You Ready for a Crisis?

February 9, 2016

Let's face it --- stuff happens. That's a given. What's up to you and your people is how you respond. Have you trained your employees what to do when something unfortunate or unplanned happens? C

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Uncommon Common Sense

Certified Speaking Professional Mel Kleiman shares the common sense questions you need to ask yourself before you hire anyone.
 
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