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Welcome to Humetrics

Where We Help You Build a Frontline That Builds Your Bottom Line

Recruiting, Selection, Retention
Recent Blog Posts & News

The Chick-fil-A Secret to Success

August 29, 2014

The Chick-fil-A Secret to Success

Chick-fil-A does not hire employees to sell chicken. They hire and train employees to run a successful chicken stand. It’s about helping employees to be better. Costly employee turnover runs ram

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Do You Keep a "Decisions Log?"

August 29, 2014

It's amazing what you can learn when you keep track of your major decisions --- why you made the decision you did and the reasons you took the resultant action. For example, suppose you just hired

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Blessings in Disguise

August 29, 2014

Once you get over your disappointment because the "eagle" you thought you hired turned out to be a turkey, here's a simple way to turn this unfortunate experience into a blessing. Just ask yourse

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Attitudes vs. Behaviors

August 29, 2014

You cannot change or control people’s attitudes, only their behaviors, so don’t make attitude the issue.* Instead identify the behaviors you want and make people accountable for compliance. Exa

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How to Ask Better Interview Questions

August 29, 2014

Often, it’s not about what you ask, but how. Here are three tips for improving the way you ask interview questions and the responses they elicit: (1) Be curious. Doing all the talking doesn’t m

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Everything they want to know, but are afraid to ask...

August 29, 2014

Do all your employees know: Your background and experience? At least enough personal information to show that you are human? (When it comes to working with people, it is all about relationship

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Employee Overboard! Would You Throw Him a Brick?

August 29, 2014

Humor me… Think of your organization as a ship in the midst of the perfect storm. If every person aboard, but you, were swept overboard by a rogue wave, who would you throw the life preservers to?

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Uncommon Common Sense

Certified Speaking Professional Mel Kleiman shares the common sense questions you need to ask yourself before you hire anyone.
 
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M. Kleiman Question 1

M. Kleiman Question 2

M. Kleiman Question 3