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Welcome to Humetrics

Where We Help You Build a Frontline That Builds Your Bottom Line

Recruiting, Selection, Retention
Recent Blog Posts & News

Keep Raising the Bar

October 1, 2014

When I comb a beach for shells, I'm pretty picky. It takes a while to find the first one I think is worth picking up. Then, each subsequent shell needs to be somehow better than the ones I found befor

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K.I.S.S.

October 1, 2014

  A client who has embraced my Five Firsts program found she got better compliance and more accurate reporting when she tweaked her performance review rating scale. Rather than asking her

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Tell 'Em What They're Doing Right

October 1, 2014

During her mother's eulogy, a daughter shared this: "My mom was also an outstanding elementary school teacher. Many of her kids gave her much of the credit when they went on to graduate from high sc

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Put Your Money Where Your Mouth Is

October 1, 2014

Do you have a list of the Top 10 Reasons your customers choose to do business with you? If not, you can probably come up with one pretty quickly. Now, do you have a list of the Top 10 Reasons a p

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What Matters More Than Money? Morale!

October 1, 2014

A recent CBS News poll asked employees: “What makes your job worthwhile?” The results:  52% Co-Workers, 26% Salary, 13% Schedule, 8% Benefits Just one more reason it’s not wise to k

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Warmer Welcomes = Fatter Profits

October 1, 2014

Here’s proof the suggestions I make in my book, The 5 Firsts: A Simple System to Onboard, Engage & Retain Top Talent, can have a dramatic, positive effect on the bottom line. The article from Fo

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You Can’t Fix the Car While You’re Driving

October 1, 2014

  I’m always exhorting my audiences to stop working IN their businesses and start working ON them and the title of this blog is just another clever way of saying that. How can you focus on l

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Uncommon Common Sense

Certified Speaking Professional Mel Kleiman shares the common sense questions you need to ask yourself before you hire anyone.
 
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M. Kleiman Question 1

M. Kleiman Question 2

M. Kleiman Question 3