You’ve heard of “Mystery Shoppers,” right? Well, if you’re having a hard time recruiting quality job applicants (and who isn’t these days?), the best way to find out what may be amiss is to shop your hiring system. Take yourself through the process to discover:
- If the online application is too time-consuming (especially compared to your competitors)?
- What happens when someone walks in to ask about employment?
- If your automated system is screening people out, regardless of potential, just because they don’t have a certain credential or experience?