1. Take and stay in control of your team. 2. Share your desire, vision and purpose with your team to move them in the right direction. 3. Let only positive people on your team 4. Your attitude is contagious, so keep it positive. 5. Don’t … [Read more...]
The 3 C’s…
May 8, 2013 By Leave a Comment
In the selection process, focus on determining the 3 C’s: Competence - Can they do the present job and grow into other jobs? Compatibility - Are the job and the person a good match? Chemistry - Will they fit in? (For a … [Read more...]
Notable Quote
April 12, 2013 By Leave a Comment
"In determining 'the right people,' the good-to-great companies place greater weight on character attributes than on specific educational background, practical skills, specialized knowledge, or work experience." ---Jim Collins (Do your hiring … [Read more...]
Notable Quote…
March 8, 2013 By Leave a Comment
"You can’t score or evaluate a candidate in the abstract: you need to have an ordered list of traits you are looking for. Put these in two piles: traits for fitting in the team/organization, traits for succeeding in this specific role." -Scott … [Read more...]
Notable Quote
January 18, 2013 By Leave a Comment
"We are in an era in which the quality of their people is the distinguishing feature of successful organizations." --- Sir Michael Bett (For a complimentary copy of How to Hire Tough to Manage Easy in Today’s Turbulent Times, click here.) … [Read more...]
When they don’t know what to do, what do they do?
January 7, 2013 By Leave a Comment
When we ask job applicants what they do when they don’t know what to do, we learn a lot about these potential employees. To find out, ask questions like: Tell me about a time you had to get something done at work, but didn’t have the … [Read more...]
Accountability Mentality vs. Victim Mentality
December 31, 2012 By Leave a Comment
What we know: 1. Setbacks and problems are inevitable. 2. We all make choices based on the problems and setbacks we face. 3. Accountability mentality: Solve it, get over it, go around it, learn from it. 4. Victim mentality: Blame … [Read more...]
Are You Looking for the Right Things?
December 28, 2012 By Leave a Comment
One of our clients uses the following criteria to evaluate all interviewees: Communications – Clearly provides information and ideas that engage the interviewer and help him/her understand and retain the message. Influence – Creates good … [Read more...]
The “Employee from Hell”
November 21, 2012 By Leave a Comment
I recently made a presentation to the Association for Residential Cleaning Services International which included a discussion about “the employee from hell.” Shortly after, one of its members sent me this sad story: We all know that it’s … [Read more...]
Great Interview Questions for Potential Sales Personnel
November 7, 2012 By Leave a Comment
1. Tell me about your sales process at your current/previous job. Don’t assume that the candidate’s sales job is similar to your sales job. This open-ended question will get the candidate talking about details of their sales experience. If you … [Read more...]
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