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Although impolite, rude, and bullying social media behavior grab the headlines, ours is still a basically polite society. That’s why most of us rely on our pre-employment paperwork to ask job applicants the tough questions about drugs and honesty. Then […]

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What better interview questions to ask a job applicant than those about the criteria employees are actually evaluated against when it’s time for an annual performance review? And what better way to evaluate a job applicant than against […]

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A great time to look for the employees who could help you build your business next year is when you’re doing your holiday shopping this year because… When you get outstanding service during the hectic holiday hustle, the […]

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You may want to try this idea from one of the frontline managers I’ve worked with… When she gets an applicant who is working elsewhere, she does a brief telephone screen first and, if she is still interested, […]

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Although they are often used interchangeably, there is an important difference between responsibility and accountability. Responsibility is something you are given or that you assume. For example, while your employment makes you responsible for getting your job done, parents […]

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I recently read an article entitled: “85% Believe an Insightful Interview Question Is More Important Than the Application or Resume.” Sounds reasonable enough on the surface, but the suggested interview questions that followed were so commonplace that any prepared […]

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As I write this, it is 2:00 p.m. and I am sitting in the now closed section of a steakhouse restaurant eating a late lunch. And, right up my alley, I just got to watch the manager conduct an […]

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Quit concentrating on how to avoid hiring the wrong people and focus instead on how to find and hire the right ones. The primary goal of most hiring managers and hiring systems is to screen out the least […]
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