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Praise and recognition are essential to successful management. People want to be respected and valued by others for their contributions. Everyone feels the need to be recognized as an individual or member of a group and to feel […]

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Check out a playback of our Connect & Learn webinar on Employee Engagement Best Practices (password: KfBT3nKG) for insights on how to build an effective engagement program.   Need a great speaker for your next meeting? Give me […]

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I recently read an online article with this advice to all job-seekers preparing for an interview… “If the prospective employer doesn’t give you a chance to ask questions, at the end of the interview, ask if you may […]

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Want to keep your top talent happily engaged and on board for the long term? Want to inspire all your employees to reach their full potential? It’s easy! All you have to do is show ’em that you […]

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ENCOURAGE MORE FUN AT WORK Your workplace should cultivate an environment of fun! There’s no rule against it and who doesn’t like to have fun? So what does fun look like in a work environment? It can be friendly […]

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Excerpt from Forbes Magazine… Your frontline employees often know what’s wrong in your company before you do. They can tell you what delights customers and what frustrates them and, perhaps more importantly, they can tell you “why.” They […]

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I usually don’t do book reviews. Especially about books that are over 20 years old. But, if you have not read this book, it is a must. If you are a fast reader, it will take about five […]

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A great way to boost your employees’ engagement levels as well as their sense of pride in their work is to let them know they are much more than just their job title. For instance, a customer service […]

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Here are six questions you should ask your best people regularly: Where do you want to be career-wise one year from now?                                             What are the two or three things that need to happen to make this a reality? […]

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Many pollsters regularly measure and report on employee engagement. Gallup does so regularly. Their latest numbers show: “The slightly improved level of employee engagement that persisted in the U.S. workforce in 2015 continued in January. Nearly one-third of workers […]
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