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	<title>Humetrics &#187; Blog</title>
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	<link>http://humetrics.com</link>
	<description>Leader in Recruiting, Selecting &#38; Retaining employees.</description>
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		<title>Getting Things Done</title>
		<link>http://humetrics.com/getting-things-done/</link>
		<comments>http://humetrics.com/getting-things-done/#comments</comments>
		<pubDate>Fri, 18 May 2012 06:44:07 +0000</pubDate>
		<dc:creator>Mel Kleiman</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[time management]]></category>

		<guid isPermaLink="false">http://humetrics.com/?p=5119</guid>
		<description><![CDATA[I like lists and this one provides tangible ideas that are easy to apply.  Excerpted from: Getting It Done: Increasing Productivity Through Better Time Management By: Sharon Housley Business owners and managers continually juggle a variety of roles, so creating a balance and effectively managing time is extremely important. In order to economize and make [...]]]></description>
			<content:encoded><![CDATA[<p>I like lists and this one provides tangible ideas that are easy to apply.  Excerpted from:</p>
<p><a href="http://www.franchising.com/articles/getting_it_done_increasing_productivity_through_better_time_management.html" target="_blank"><em><strong>Getting It Done: Increasing Productivity Through Better Time Management</strong></em> </a></p>
<p>By: Sharon Housley</p>
<p>Business owners and managers continually juggle a variety of roles, so creating a balance and effectively managing time is extremely important. In order to economize and make the most of the available time, incorporate the following into your time management plan: 1. <strong>Get Real</strong>. Set realistic goals, deadlines, etc. 2. <strong>Start.</strong> Just get started. 3. <strong>Benchmarks.</strong> Set benchmarks to monitor your progress. 4. <strong>Plan for the Unexpected.</strong>  Unfortunately, things often come up that will disrupt your carefully laid plans 5. <strong>Evaluate</strong>. Evaluate your progress on a regular basis. 6. <strong>Rewards</strong>. Build rewards into your schedule. Plan to &#8220;treat&#8221; yourself. 7. <strong>Keep a &#8220;To Do&#8221; List</strong>. Maintaining a list will help you stay focused. 8. <strong>Self-Discipline.</strong> When you hear the &#8220;fun things&#8221; in life calling, remain disciplined. 9. <strong>Take Breaks.</strong> Do not forget to take regular breaks.</p>
<h6>(Do your hiring forms really help you screen in the best and screen out the rest? To preview the efficient and effective employment application, structured interview, and interview rating forms Humetrics has perfected over the past 20 years,<a href="http://humetrics.com/humetrics-store/hiring-management-tools/" target="_blank"> click here</a>.)</h6>
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		<title>Motivate Like the Marines</title>
		<link>http://humetrics.com/motivate-like-the-marines/</link>
		<comments>http://humetrics.com/motivate-like-the-marines/#comments</comments>
		<pubDate>Wed, 16 May 2012 07:28:01 +0000</pubDate>
		<dc:creator>Mel Kleiman</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[motivation]]></category>

		<guid isPermaLink="false">http://humetrics.com/?p=5115</guid>
		<description><![CDATA[A back issue of Harvard Business Review describes how the U.S. Marine Corps – which hires a lot of young, unskilled, and sometimes troubled youth – manages to “outperform all other organizations when it comes to engaging the hearts and minds of the frontline.” The study found one key: leadership by example. “Our highest priority [...]]]></description>
			<content:encoded><![CDATA[<p>A back issue of <em>Harvard Business Review</em> describes how the U.S. Marine Corps – which hires a lot of young, unskilled, and sometimes troubled youth – manages to “outperform all other organizations when it comes to engaging the hearts and minds of the frontline.”</p>
<p>The study found one key: leadership by example. “Our highest priority was the lowest-ranking individual rifleman,” recalls co-author Jason Santamaria, a former USMC officer who is now a business analyst with McKinsey &amp; Co. in Houston. “For instance, Marine officers never eat until their Marines have.” Santamaria estimates he spent between 50-90% of his time working directly with the people who reported to him.</p>
<p>Leading by example includes being willing to roll up your sleeves. Southwest Airline CEO Herb Kelleher is famous for the days he spent working the gates and handling baggage. At Marriott, “The manager of this hotel was impeccably dressed, but if he saw a piece of trash on the ground, he would pick it up and put it in his pocket.” Like the Marine Corps, Marriott has a well-defined set of values.</p>
<p>But what if your company’s values aren’t as clear? You have to articulate them yourself, but that’s the easy part. The hard part is constant reinforcement of those values. You need to recognize people when they do something that exemplifies the values that you want them to aspire to.”</p>
<h6>(To read an excerpt from Mel’s “classic,” Hire Tough, Manage Easy, <a href="http://humetrics.com/wp-content/uploads/2011/03/Excerpt_HTME.pdf" target="_blank">click here</a>.)</h6>
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		<title>Tips from a Google Recruiter</title>
		<link>http://humetrics.com/tips-from-a-google-recruiter/</link>
		<comments>http://humetrics.com/tips-from-a-google-recruiter/#comments</comments>
		<pubDate>Mon, 14 May 2012 07:20:38 +0000</pubDate>
		<dc:creator>Mel Kleiman</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Recruiting]]></category>

		<guid isPermaLink="false">http://humetrics.com/?p=5112</guid>
		<description><![CDATA[If you want to hire the best, you have to go after the best because, on average, only about 17% of the workforce is actively looking for a job (and many of those are people you probably would not want to hire). At the other end of the spectrum, we have the 83% who are working [...]]]></description>
			<content:encoded><![CDATA[<p>If you want to hire the best, you have to go after the best because, on average, only about 17% of the workforce is actively looking for a job (and many of those are people you probably would not want to hire). At the other end of the spectrum, we have the 83% who are working (most likely the people you do want to hire), so you need to actively recruit them.</p>
<p>The following excerpt from an Inc. article* summarizes a Google recruiter’s tips that anyone can use to win the war for talent: • Recognize the inherent strengths of the amateur: Read resumes with an open mind. Remember resumes are just a marketing piece.</p>
<p>• Be a language detective: Look for active versus passive language.</p>
<p>• Make being small work for you: It can make you unique and you can offer a lot the larger company can’t.</p>
<p>• Don&#8217;t believe the social media hype: Referrals are still the best source of great employees.</p>
<p>• Write great headlines and tell people what they will get to do and why the job is so important.</p>
<p>*<a href="http://www.inc.com/jessica-stillman/5-small-business-hiring-tips-from-a-google-recruiter.html?utm_source=running-a-business&amp;utm_medium=email&amp;utm_campaign=incid41210week14" target="_blank">Link to original article.  </a></p>
<h6>(For everything you need to know about recruiting, selecting, on-boarding and retaining the best hourly employees, visit: <a href="http://humetrics.com/humetrics-store/books-e-books/ ">The Humetrics’ Bookstore</a>.)</h6>
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		<title>A Word about Recognition…</title>
		<link>http://humetrics.com/a-word-about-recognition/</link>
		<comments>http://humetrics.com/a-word-about-recognition/#comments</comments>
		<pubDate>Fri, 11 May 2012 07:16:45 +0000</pubDate>
		<dc:creator>Mel Kleiman</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[recognition]]></category>

		<guid isPermaLink="false">http://humetrics.com/?p=5101</guid>
		<description><![CDATA[The one thing all managers have 100% control over is recognition. Study after study report that recognition is either the #1 motivator or, at the very least, in the top five. As children, we are recognition addicted. (“Mom, look at me!”) But we should not work to expect applause; rather we should be pleased to [...]]]></description>
			<content:encoded><![CDATA[<p>The one thing all managers have 100% control over is recognition. Study after study report that recognition is either the #1 motivator or, at the very least, in the top five.</p>
<p>As children, we are recognition addicted. (“Mom, look at me!”) But we should not work to expect applause; rather we should be pleased to accept applause. When you work for “applause,” you are allowing others to <em>determine</em> the value of your work. When you accept applause, you are letting others <em>recognize</em> the value of your work.</p>
<h6>(For everything you need to know about recruiting, selecting, on-boarding and retaining the best hourly employees, visit: <a href="http://humetrics.com/humetrics-store/books-e-books/ " target="_blank">The Humetrics’ Bookstore</a>.)</h6>
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		<title>Something every new employee needs to hear at the end of their first day…</title>
		<link>http://humetrics.com/something-every-new-employee-needs-to-hear-at-the-end-of-the-first-day/</link>
		<comments>http://humetrics.com/something-every-new-employee-needs-to-hear-at-the-end-of-the-first-day/#comments</comments>
		<pubDate>Wed, 09 May 2012 07:12:51 +0000</pubDate>
		<dc:creator>Mel Kleiman</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[employee retention]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[training]]></category>

		<guid isPermaLink="false">http://humetrics.com/?p=5099</guid>
		<description><![CDATA[“At the end of the first day, take new employees aside and tell them they are really going to be good at whatever they are going to be doing. They really need to hear that.” &#8212;Another great idea from the Restaurant Doctor Bill Marvin. (To read an excerpt from Mel Kleiman’s 100 + 1 Top [...]]]></description>
			<content:encoded><![CDATA[<p>“At the end of the first day, take new employees aside and tell them they are really going to be good at whatever they are going to be doing. They really need to hear that.”</p>
<p>&#8212;Another great idea from the <a href="http://www.restaurantdoctor.com/">Restaurant Doctor Bill Marvin</a>.</p>
<p>(To read an excerpt from Mel Kleiman’s <strong><em>100 + 1 Top Tools, Tips &amp; Techniques to Recruit Top Talent</em></strong><span style="text-decoration: underline;">,</span><a href="http://humetrics.com/wp-con-tent/uploads/2011/07/EXCERPT_FROM_100_+_1_TOP_TIPS_TOOLs__TECHNIQUES_TO_ATTRACT__RECRUIT_TOP_TALENT.pdf "> click here</a>.)</p>
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		<title>Things you can do to engage and motivate your employees</title>
		<link>http://humetrics.com/things-you-can-do-to-engage-and-motivate-your-employees/</link>
		<comments>http://humetrics.com/things-you-can-do-to-engage-and-motivate-your-employees/#comments</comments>
		<pubDate>Mon, 07 May 2012 06:58:23 +0000</pubDate>
		<dc:creator>Mel Kleiman</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[employee retention]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[motivation]]></category>

		<guid isPermaLink="false">http://humetrics.com/?p=5095</guid>
		<description><![CDATA[Some cost no money at all, just a little time and effort&#8230; Open &#38; frequent communications to build trust (never lie or color the truth)  On-the-Spot Rewards/Recognition Programs&#8211;which ANYONE can give to another employee for a special reason (the other employee addresses and solves a problem that is not their responsibility to fix) Saying &#8220;thank [...]]]></description>
			<content:encoded><![CDATA[<p>Some cost no money at all, just a little time and effort&#8230;</p>
<ul>
<li>Open &amp; frequent communications to build trust (never lie or color the truth)</li>
<li> On-the-Spot Rewards/Recognition Programs&#8211;which ANYONE can give to another employee for a special reason (the other employee addresses and solves a problem that is not their responsibility to fix)</li>
<li>Saying &#8220;thank you&#8221; for a job well done (give them Certificate of Achievement to hang in their office or cubicle)</li>
<li>Gift cards for outstanding achievements (or tickets to a sports event, concert, or movie theater)</li>
<li>Dinner for two</li>
<li>Challenging new projects (rotate people in and out of projects)</li>
<li>Temporary assignments/cross-training (work in other departments, interim team leader while team leader on vacation/holiday, etc.)</li>
<li>Take a sincere interest in their families (partner’s name, number of kids, where they live, etc.). Use this info in your discussions with them from time to time.</li>
</ul>
<h6>For a complimentary copy of our special report, Why the Wrong People Get Hired, visit <a href="http://humetrics.com/free-knowledge/special-reports/">The Humetrics&#8217; Free Knowledge Center</a>.)</h6>
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		<title>I Just Got Another Degree</title>
		<link>http://humetrics.com/i-just-got-another-degree/</link>
		<comments>http://humetrics.com/i-just-got-another-degree/#comments</comments>
		<pubDate>Fri, 04 May 2012 07:01:21 +0000</pubDate>
		<dc:creator>Mel Kleiman</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[reference verification form]]></category>
		<category><![CDATA[references]]></category>

		<guid isPermaLink="false">http://humetrics.com/?p=5085</guid>
		<description><![CDATA[I wonder why everyone complains about the cost of a higher education? I just got a Ph.D. from Harvard. It only cost $59.99 and no shipping. For an additional $59.99, I can also get a complete transcript to go with it (www.diplomasandmore). On a serious note, what triggered this research was a recent report that a high percentage [...]]]></description>
			<content:encoded><![CDATA[<p>I wonder why everyone complains about the cost of a higher education? I just got a Ph.D. from Harvard. It only cost $59.99 and no shipping. For an additional $59.99, I can also get a complete transcript to go with it (<a href="http://www.diplomasandmore">www.diplomasandmore</a>).</p>
<p>On a serious note, what triggered this research was a recent report that a high percentage of GED certificates are not real. So, if your job really requires a high school diploma, GED, or college degree, make sure the applicant’s claims are authentic.</p>
<h6>(Could you use a good chuckle? Take a look at part of Mel’s fun, pre-presentation <a href="http://humetrics.com/speaking-training/slide-show/" target="_blank">slide show</a>.)</h6>
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		<title>Why You Need to Hire Well</title>
		<link>http://humetrics.com/why-you-need-to-hire-well/</link>
		<comments>http://humetrics.com/why-you-need-to-hire-well/#comments</comments>
		<pubDate>Wed, 02 May 2012 07:17:43 +0000</pubDate>
		<dc:creator>Mel Kleiman</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA["A"-players]]></category>
		<category><![CDATA[employee selection system]]></category>
		<category><![CDATA[Management]]></category>

		<guid isPermaLink="false">http://humetrics.com/?p=5083</guid>
		<description><![CDATA[While the price of the product is important, the EXPERIENCE during a shopping event or business deal is even more important. Eye contact, listening skills, and empathy will be remembered for years. (And an unpleasant experience will have an even longer lasting negative effect.) Positive experiences delivered by great employees will create a long-lasting relationship [...]]]></description>
			<content:encoded><![CDATA[<p>While the price of the product is important, the EXPERIENCE during a shopping event or business deal is even more important. Eye contact, listening skills, and empathy will be remembered for years. (And an unpleasant experience will have an even longer lasting negative effect.)</p>
<p>Positive experiences delivered by great employees will create a long-lasting relationship between your customers and your organization.</p>
<h6>(For a complimentary copy of our Employee Commitment Card, go to <a href="http://www.KleimanHR.com">www.KleimanHR.com</a> and click on the “Members Only” tab. If you’re not a member, it’s free and only takes a minute to join.)</h6>
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		<title>The Six Laws of Absolute Honesty</title>
		<link>http://humetrics.com/the-six-laws-of-absolute-honesty/</link>
		<comments>http://humetrics.com/the-six-laws-of-absolute-honesty/#comments</comments>
		<pubDate>Mon, 30 Apr 2012 06:49:41 +0000</pubDate>
		<dc:creator>Mel Kleiman</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[honesty]]></category>
		<category><![CDATA[Management]]></category>

		<guid isPermaLink="false">http://humetrics.com/?p=5070</guid>
		<description><![CDATA[Excerpt from a new book by professional speaker, author, and corporate culture expert Larry Johnson entitled “Absolute Honesty.” 1. Tell the truth – the worst truth beats the best lie. 2. Tackle problems as they happen – they won&#8217;t go away. 3. Agree to disagree and commit – no whining allowed. 4. Welcome the truth – our own [...]]]></description>
			<content:encoded><![CDATA[<p>Excerpt from a new book by professional speaker, author, and corporate culture expert Larry Johnson entitled<a href="http://larry-johnson.com/absolute-honesty-product.shtml"> “Absolute Honesty.”</a></p>
<p>1. Tell the truth – the worst truth beats the best lie.</p>
<p>2. Tackle problems as they happen – they won&#8217;t go away.</p>
<p>3. Agree to disagree and commit – no whining allowed.</p>
<p>4. Welcome the truth – our own defensiveness can turn us into naked emperors.</p>
<p>5. Reward the messenger bearing bad news – it builds a culture of honesty.</p>
<p>6. Build a platform of integrity &#8211; for yourself and your team.</p>
<p>(For a complimentary copy of <em>How to Hire Tough to Manage Easy in Today’s Turbulent Times</em>, <a href="http://humetrics.com/wp-content/uploads/2011/04/HowToHireTough_TurbulentTimes.pdf" target="_blank">click here</a>.)</p>
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		<title>Recognition: Minimal Cost, Huge Returns</title>
		<link>http://humetrics.com/personal-recognition-minimal-cost-huge-returns/</link>
		<comments>http://humetrics.com/personal-recognition-minimal-cost-huge-returns/#comments</comments>
		<pubDate>Fri, 27 Apr 2012 06:59:18 +0000</pubDate>
		<dc:creator>Mel Kleiman</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[employee retention]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[recognition]]></category>

		<guid isPermaLink="false">http://humetrics.com/?p=5065</guid>
		<description><![CDATA[I received a bunch of cards on my birthday last week, some via the Internet and some via snail mail. (No offense, but, to me, the latter seemed more thoughtful.) I read every one of them and left the paper ones sitting out for a few days. I have some of them still. They all made [...]]]></description>
			<content:encoded><![CDATA[<p>I received a bunch of cards on my birthday last week, some via the Internet and some via snail mail. (No offense, but, to me, the latter seemed more thoughtful.) I read every one of them and left the paper ones sitting out for a few days. I have some of them still. They all made me feel good and I appreciated everyone&#8217;s good wishes.</p>
<p>You probably take the time to send cards to your family and friends, but do you send cards to your employees and co-workers as well? After all, you probably spend more time with them than you do with your family. (If you have employees who work remotely, it is even more important to remember them.)</p>
<p>Set up a simple reminder system and, since you’re doing it anyway, include their date-of-hire anniversaries and any other important milestones in their lives as well.</p>
<h6>(Do your hiring forms really help you screen in the best and screen out the rest? To preview the efficient and effective employment application, structured interview, and interview rating forms Humetrics has perfected over the past 20 years, <a href="http://humetrics.com/humetrics-store/hiring-management-tools/" target="_blank">click here</a>.)</h6>
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