When you are asking for information, skip saying things like: “How’s it going” or “Is everything okay?” All you’ll get are answers like: “Fine” and “Yes.”
To elicit meaningful feedback, do what doctors do when they want to assess how much pain a patient is experiencing and ask: “On a scale where 1 is low and 10 is high, how much pain are you in?”
For instance, “On a scale of 1-10…
- “How’s the new project going?”
- “How are we doing on meeting schedule?
- “What do you like best/least about your job?
Once you get a number, you can ask more specific questions to get the detailed info you need.