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I was in a board meeting when a Sales Manager was asked the cost to procure each new account. Her answer was: “It depends. Do you want the $15,000 answer or the $5 answer?” She went on to […]

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Negligent on-boarding may not provoke a lawsuit, but it sure can create problems. The fastest growing class of lawsuits in America today are those related to employment law. Within this category, the two fastest growing types of cases […]

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We think new ideas represent progress, but progress often starts elsewhere. Instead of having a meeting to come up with new ideas, have a meeting to review all of the programs and ideas you have implemented in the past […]

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The slide excerpt below is from a recent workshop on hiring, motivating, and retaining teenage workers: What Motivates Teenagers? Clear Goals, Incentives, Friends, Participation, Communication, Concern, Respect & Courtesy, Great boss and good coworkers, Interesting work What do you […]

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According to recent reports, managers spend over 35 percent of their time dealing with workplace conflict. So, once it’s begun, how do you stop the wars between workers? Here’s a suggest method: Bring the conflicting parties together. Never […]

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I don’t really care what your answer to this question is and I am not going to suggest any answers. The power is in the question itself. Not just this question, but any question that challenges the way […]

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Skim through online job ads and you’ll find about 95% of them have one word in common: “Starting wages based on experience…” “Looking for experienced, energetic servers and kitchen staff…” “We are currently seeking an experienced office assistant…” […]

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Studies show there are essentially two types of managers (and companies) — those that are accounting-focused and those that are marketing-focused. Accounting-minded managers focus primarily on reducing costs and overhead. This approach appears to make/save money in the […]

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What if there was a rift in the Space-Time Continuum or, more believably, a change in the federal government’s employment law policies that made it impossible to get rid of any employee who is on your payroll six months […]

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Because we live in a world of “Helicopter Parents” (parents who hover over and are involved in everything their children do) and because the number one reason teenagers quit or get fired is for not being able to work […]
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